case #2
Gazprom Transgaz Tomsk
A subsidiary of Gazprom - Gazprom Transgaz Tomsk. This is a unified platform of Gazprom for testing pilot projects. The number of employees is 11,000. The amount of regulatory documentation is over 100,000.
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case #2
A subsidiary of Gazprom - Gazprom Transgaz Tomsk. This is a unified platform of Gazprom for testing pilot projects. The number of employees is 11,000. The amount of regulatory documentation is over 100,000.

A very large amount of regulatory documentation that frequently changes, is supplemented, or removed. Line employees address all their questions either to their management or to specialized departments.

There are large state corporations that use foreign equipment, which breaks down and for which it is impossible to purchase repair parts. As a result, they order such parts from Russian manufacturers...

Client's problem: Managers interact with dealers who send orders in arbitrary formats — Excel tables, PDFs, scans, handwritten photos.